REFUND POLICY

Thank you for choosing our jewelry! Please be aware that all sales are final, and we do not provide refunds for any products purchased.

However, in the event that there is a concern regarding the jewelry or custom piece, we are committed to ensuring your satisfaction. We will gladly accept exchanges or returns for adjustments within 7 days of delivery. To qualify for an exchange or adjustment:

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1. The item must be in its original condition, unaltered.

2. You must provide proof of purchase, such as an order number or receipt.

3. All return shipping costs will be the responsibility of the customer unless the return is due to an error on our part.

To initiate an exchange or return for adjustments, please contact our customer support team at cherrysweetcharms@gmail.com within the specified timeframe.

We reserve the right to deny any return or exchange that does not comply with these policies.

Thank you for your understanding and support!

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